Household Support Fund Referral

    This form is for professional 3rd parties to refer clients for financial help from the Pre-payment meter Household Support Fund only. Referrals for anything else via this form cannot be processed.

    Please note that this referral does not guarantee the client a face to face appointment - we will take the information from this form and make contact with the client to discuss their query in detail before deciding on next steps.

    Alternatively, clients can access our service by calling Adviceline on 0808 27 87 999, using our Facebook messenger service on, or going to our national public site to access our national webchat service or for self help information.

    Referral details

    Client details

    By completing and sending this referral form to Citizens Advice Torridge, North, Mid and West Devon, you are confirming the following requirements:

    • That the client has consented to be referred to Citizens Advice Torridge, North, Mid and West Devon.
    • The client has consented to The Citizens Advice service keeping a record of their information.
    • That you have obtained the correct consent under the General Data Protection Regulations 2018 for the sharing of special category data.

    Enquiry details

    Unfortunately the client is not eligible to use this referral route and should see our 'Get Advice' tab instead